light + ventilation | trim SE

Order modifications are only possible before the order has been processed for shipment. Contact us as soon as possible if you need to change your order. Once an order is released to production or shipment, modifications are no longer possible.

North American customers: support@prado.com

EU customers: hello@prado.com

Our light + ventilation valve is designed for air extraction of up to 50m³/h. It can be used for air supply too (up to 30m³/h) but just like most regular ventilation valves, its downward airflow isn’t suited for installation in or above comfort zones. So make sure to correctly position them in the room, not above seating areas for example. More information and capacity graphs on the technical sheet. Don’t hesitate to contact us to check your ventilation plan for advice.

No, you can check out as a guest. Creating an account lets you track orders, view order history, start returns, and save shipping details for future purchases. See our terms of use (North America) or our terms of use (EU) for full details.

The best ventilation system can make noise. Everything depends on how the ducts are placed. The most common complaint within the ventilation sector is noise at pulsation. Any fine opening can cause whistling noises. If in doubt, send us the duct plan. We offer the free service to make your ventilation and lighting plan. Contact us to take advantage of this free service. People experience noise pollution from 30 dB. Under the worst installation conditions, light + ventilation has 27 dB, which is still below the noise standard, and thus much quieter than most designer valves. If the condition above is satisfied, we can say that our light + ventilation is quieter than a regular valve. This is because there is general air flow and therefore no noise is noticeable. The many airflow studies conducted in our lab confirm this.

Multiple studies in our laboratory confirm that dust accumulation is minimized. Dust sticks when there is acceleration, constriction and collision. Standard ventilation grilles have a constriction between the adhesive and the ventilation valve resulting in dust. Thanks to the design that is wide at the bottom and narrow at the top with light + ventilation, this is not the case. The constriction is at the back of the spot near the adjustment mechanism in the ventilation duct. Due to the heat of the LED, the moisture dries up and dust enters the duct. When pulsed, it is then simply blown out. Therefore, just dusting the lighting fixture itself is sufficient.

Orders are placed directly through our webshop. Add products to your cart, proceed to checkout, and complete your payment. For project-based lighting orders, contact our team for a personalized quote.

North American customers: support@prado.com

EU customers: hello@prado.com

US customers: support@prado.com or +1 (844) 378-4618.

EU customers: hello@prado.com or +32 58 23 00 22.

Go to your account page and sign in with your email address. Access is granted through a single-use link sent to your email. This link is personal and non-transferable. See our terms of use (North America) or our terms of use (EU) for full details.

If a prado product shows a defect in material or workmanship, contact our support team with the following information:

• Proof of purchase (invoice or order number)
• A clear description of the defect
• Date of installation
• Photos or video of the defect, if possible

US customers: email support@prado.com. See our terms of use for full details.

EU customers: email hello@prado.com. See our terms of use for full details.

Damages must be reported within 10 business days of receipt. Keep the original packaging as proof.

US customers: email support@prado.com.

EU customers: email hello@prado.com.

North American customers: start your return through your account at prado.com/returns, or contact us at support@prado.com. See our terms of use for full details.

EU customers: start your return through your account, or by contacting us at hello@prado.com. See our terms of use for full details.

Please refer to the light + ventilation installation instructions. There are diagrams that show you how to set the flow rate.

Shipment tracking details are accessible for 90 days following the date of dispatch, through the link in your shipping confirmation email.

Our light + ventilation valve is compatible with every ventilation system (DUCO, Renson and other brands). The Ø108 plaster ring fits into every Ø125 ventilation duct. Watch the installation video.