Privacy Policy
Information collection and use
Personal information you provide
When you engage with our site, such as by making a purchase, creating an account, signing up for our newsletter, or contacting customer service, we collect personal information you provide. This may include your name, address, email address, phone number, payment information, and any other data you choose to provide. We use this information to:
- Process your transactions and fulfill your requests.
- Send you information and updates about your orders, our products, and services.
- Respond to your customer service inquiries and support needs.
- Enhance and personalize your shopping experience.
Information collected automatically
As you navigate through our site, we may also collect information automatically through cookies and similar technologies. This information may include your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and/or clickstream data. This information is used to:
- Understand and analyze trends, site usage, and activities in connection with our services.
- Maintain, improve, and optimize our website and services.
- Monitor against fraud and unauthorized transactions.
Sharing of information
We may share your information with third parties who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Your rights and choices
Access and corrections
You may request access to, correction, or deletion of your personal information by contacting us at service@prado.com. We will respond to your request within a reasonable timeframe.
Opt-Out of marketing communications
You may opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us at the above email address. Please note that even if you opt-out from receiving marketing communications, you may still receive transactional or informational communications from us.
Cookies and tracking technologies
You can typically remove and reject cookies from our site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our site works for you.
Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
Changes to this privacy policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at service@prado.com.